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Home » Recent posts » Retail Therapy From the Couch: Best Online Shopping Websites in Vancouver

Retail Therapy From the Couch: Best Online Shopping Websites in Vancouver

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We’ve all been there: curled up on the couch, phone in hand, scrolling endlessly through social media. Suddenly, an ad pops up for the perfect outfit, that must-have home accessory, or the latest gadget you never knew you needed. 

Before you know it, you’ve hit “add to cart,” and the excitement of a new delivery has brightened your day. But with so many online stores, where do you even begin, especially if you live in Vancouver?

This article is your one-stop guide to the best online shopping websites that deliver straight to your door. So grab your comfy clothes and get ready to experience some serious retail therapy from the comfort of your couch!

How We Chose

Selection: Living in Vancouver, I value a wide product selection and strive to support local businesses whenever possible.
Secure Payment Options:  I want a website that uses secure payment gateways to protect my financial information.
Shipping Costs: I look for websites that display shipping costs and estimated delivery times upfront. Ideally, they’ll offer free or affordable shipping options, especially for deliveries in Vancouver.
Return Policy: A transparent and customer-friendly website provides peace of mind, as I know I can quickly get a refund or exchange an item.

1. Revolve

revolve

Revolve is a one-stop online shop for fashion-forward individuals. It offers a curated selection of contemporary clothing, shoes, and accessories from established brands and independent designers. 

The platform boasts a vast collection of trendy and statement pieces. However, it’s worth noting that Revolve excels in trendy pieces, and you might need help finding everyday basics here.

Regarding payment, Revolve uses secure payment gateways for all transactions, providing confidence in protecting your financial information. They offer secure payment options, including credit cards, debit cards, and PayPal.

While Revolve offers free two-day shipping within the US, deliveries in Vancouver are considered international shipping. There are no membership fees, although standard shipping outside the US and Canada incurs a fee.

As for returns, Revolve has a free returns policy within the US, but you’ll be responsible for covering the shipping costs for Vancouver returns. 

Furthermore, considering Revolve leans towards designer and fashion-forward brands, higher price tags can be expected compared to some mass retailers. 

Pros

  • Trendy and versatile selection
  • Fast shipping

Cons

  • Poor quality
  • Final sale policy for damaged or used items

Exceptional customer service with flexible returns

“What absolute stars! I happened to need to return an item way past the date, but when I explained the circumstances, they offered to let me return the item for a full refund. I have NEVER had such great customer service; they even returned to me when I sent them an email, so the whole process was dealt with within 24 hours. I would certainly use this company again; in this day and age, online companies can be a minefield when it comes to returning items, so it was a total pleasure to find them so easy and obliging to deal with.”

– Amy Harrison, Trust Pilot

Convenient shopping experience with fast shipping and returns

“Every year, I buy myself a birthday dress from Revolve. The shipping is speedy to the UK, and I have never had problems with returns; the refund has always been processed quickly. Quality can be hit and miss depending on brands, but it’s usually very nice.”

– Roxanne, Trust Pilot

2. Anthropologie

anthropologie

Anthropologie is a treasure trove for all things whimsically beautiful, offering a unique blend of clothing, accessories, home decor, and beauty products. 

While it offers a variety of products, Anthropologie is best known for its clothing and home decor with a bohemian aesthetic. It does carry some Canadian brands alongside its lines. 

Anthropologie uses secure payment gateways to protect your financial information. You can pay with major credit cards, debit cards, or Anthropologie gift cards. 

Shipping costs and estimated delivery times are displayed at checkout. Free shipping starts at a reasonably high order threshold, so be prepared for potential shipping charges, especially for smaller hauls.  

Furthermore, Anthropologie offers a generous return policy, allowing you to return unworn items within a specific timeframe. However, you’ll need to cover the return shipping costs unless the item is defective.

Pros

  • Good sale offers
  • Fast delivery

Cons

  • Hefty shipping costs 
  • Limited return options

Prompt resolution for issues

“​​I was overcharged on an item. I was given a credit note when I phoned because I don’t live near a shop. The assistant was beneficial. I now use credit notes when ordering online and receive items quickly.”

– Mary McGarvie, Trust Pilot

Sustainable selection

“Sustainable materials, quality production, etc, back your items.

That is your goal.”

– Tomas B, Trust Pilot

3. SSENSE

ssense

SSENSE is a premier Montreal-based online fashion retailer known for its extensive collection of luxury clothing, streetwear, and designer goods. This makes it a popular destination for fashion-forward individuals in Vancouver. 

While the retailer does have a sale section, it predominantly caters to the high-end market, so shoppers should expect designer price tags. They offer an unparalleled selection of both established and emerging brands.

SSENSE uses trusted payment gateways to ensure secure transactions. It offers various payment options, such as credit cards and PayPal, and prioritizes the security of customers’ financial information.

Regarding shipping, SSENSE provides various shipping tiers, including expedited options for those looking to receive their new outfits quickly, although these options come with an additional cost. 

Free shipping is available on orders above a certain amount, but the threshold for free shipping may be relatively high, particularly for deliveries to Vancouver.

It’s essential to be aware that unlike some of its competitors, SSENSE doesn’t offer free returns and exchanges as part of its standard service. There’s a service fee for returns unless the returned item is defective.

Pros

  • Great packaging
  • Fast delivery

Cons

  • Issues on the wrong item

Impressively fast shipping

“I love how fast my shoes came. One thing I can say about Ssense is that the shipping is quick! My shoes came in 2 days. I will definitely be purchasing from them again. I have nothing bad to say about my experience—the box wasn’t beat up or anything! It came just as expected.”

– Taylor Jay, Trust Pilot

Excellent customer service

“Excellent customer service when I placed an incorrect order. Zero pain. 100% handled. This is very rare indeed.”

– TH, Trust Pilot

4. ASOS

asos

ASOS is a fashion powerhouse offering a massive selection of clothing, accessories, and footwear for everyone. It houses over 850 brands alongside its trendy in-house collection, making it a one-stop shop for all your style needs. 

If you love staying on top of fashion trends and enjoy browsing a massive selection, ASOS is a great option. They also offer a variety of secure payment methods, including credit cards, debit cards, and PayPal. 

It’s our go-to for finding the latest on-trend looks, statement pieces, and a wide variety of denim. Just be mindful of shipping costs and factor in return shipping if needed.

Shipping fees can vary depending on your order value and chosen delivery speed. Standard shipping can take a while, so factor in if you need something quickly. 

Further, returns are free within 14 days, but you’ll need to print a return label and mail it back yourself.

Pros

  • Great value for money
  • Prompt delivery

Cons

  • Inconsistent returns process

Affordable fashion 

“Asos is a brilliant site with absolute bargains. I order from them very often and have never had an issue. All come as expected, the return process is easy and uncomplicated, and they are quick to refund. I paid just over £9 for a whole year of free delivery, which is great.”

– Xamapola, Trust Pilot

Helpful customer service

“Amazing help Adam was today!!! I’ve been stressed over a missing parcel for weeks, and Evri was awful! But Adam from customer services resolved it all for me!! Thank you, ASOS.”

– Katie Hedges, Trust Pilot

5. Net-a-Porter

net-a-porter

Net-a-Porter is a global leader in online luxury fashion, offering a curated selection of designer clothing, shoes, accessories, and beauty products from over 800 brands. Think Chanel, Gucci, and Saint Laurent – all available at your fingertips. 

The platform caters to the luxury market, so expect designer price tags. It’s our go-to for special occasion outfits, designer handbags, and exclusive collaborations.

Net-a-Porter provides a magazine-style website with editorial content, styling tips, and designer interviews. They also have a mobile app for easy on-the-go shopping. 

The platform offers various secure payment options, including credit cards, PayPal, and various shipping options, with express options to get your luxury fix to Vancouver quickly. However, be prepared for potential duties and import fees.

The company is known for its excellent customer service, with stylists available for online consultations and a user-friendly return process. Additionally, Net-a-Porter boasts a generous return policy, allowing returns within a specific timeframe. 

However, check the specific return policy for the item you’re interested in, as some exclusions may apply.

Pros

  • Fast delivery
  • Great packaging

Cons

  • Poor return process

Luxury fashion with a global selection

“Great range of products. Knowing all costs upfront, including shipping and duties, is helpful—no hidden costs. Delivery is fast and efficient; I usually get my products in a few days. The exchange process is easy.”

– Thavash R, Trust Pilot

Reliable luxury retailer with a wide selection

“It is an excellent, trustworthy site with great customer support. Great selection, prices, quality, and fast shipping.”

– Anna Molly, Trust Pilot

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