Archie MontrosePicture it for a second: You’re working on something incredibly important, and you’re just a sliver away from finishing. All of a sudden, the lights go off, your PC powers down– but just in time, your backup generator kicks in and saves the day!
In this day and age, generators are quickly becoming a staple in homes throughout Vancouver for several reasons. Power outages can happen in both extreme heat and cold, which can really put a damper on your day.
That being said, generators are ultimately still equipment that needs maintenance.
Luckily, we’ve rounded up some of the best shops around to call for generator service repairs in Vancouver to help keep you safe and cozy.
How much does it cost to get my generator repaired in Vancouver?
Generator repairs in Vancouver can cost anywhere from $800 to $10000, depending on the size, type, and wattage of your generator.
1. PAC Power Systems
Address: 218 – 736 Granville Street, Vancouver
Contact Details: +1 833 665 6069, [email protected]
Operating Hours: Monday – Friday: 7:30 AM to 4:00 PM, Closed on Saturday and Sunday
This might be a familiar name around Vancouver if you’ve ever considered installing a generator. PAC Power Systems came up as a very frequent recommendation among locals for repairs, installations, and even upgrades.
PAC Power Systems’ repair services were quite robust. We especially took note of their preventive maintenance services, which come hand-in-hand with fuel polishing to keep generators up to code and running at full efficiency.
We were pleasantly surprised by their prompt responses when we reached out, helpfully answering any inquiries we had. They even told us in detail about their generator upgrades, with features such as custom control panels and transfer switches.
Customers we managed to chat with mentioned this prompt response time applies to their repair services as well. The team was reportedly punctual on the day of the repair and took the time to thoroughly diagnose and fix any issues found in the generator.
That being said, this did mean that some customers experienced long repair times, with the team staying for more hours than expected.
A few customers also recommended booking and consulting early, as the scheduling process for repairs and maintenance on your generator can take some time to complete.
Had us up and running within minutes
“We had a problem with our generator and we could not get anyone to come out on short notice. We called Peter at PAC Power and he came out personally within an hour and had us up and running within minutes.”
– Mr. Billi Webber, Google Review
Left a strong impression
“Peter’s extensive knowledge of our backup generator left a strong impression, and he carried out the maintenance with great attention to detail. We will definitely be contacting them for any future requirements.”
– Mr. Kenny Hui, Google Review
2. Power West Industries
Address: 2180 191 St, Surrey
Contact Details: +1 604 278 1615, [email protected]
Operating Hours: Monday – Friday: 7:30 AM to 4:00 PM, Closed on Saturday and Sunday
With a service history of over 50 years, it’s no surprise Power West Industries landed on our radar. The shop got popular among those who wanted to cut down on as much generator downtime as possible, so we just had to swing by and check them out.
As their name implies, Power West offers various power solutions. Their maintenance services cover a wide variety of generators. They support fuels like diesel, natural gas, and more.
What really caught our attention was their generator rentals. Customers we spoke to mentioned Power West supplying temporary rental units while the customer’s own generator was being serviced. We found this pretty convenient, to say the least!
In addition, customers also praised the flexibility of the team when it comes to scheduling. The team was reportedly willing to work with customers on a customized maintenance schedule to save on the hassle of booking appointments repeatedly.
However, a few customers also told us that they faced long waiting times on the days of service, so we’d recommend following up with the team regularly.
Finally, some advice customers had was to consult closely with the team when it comes to quotations. Some mentioned that the pricing was quite unclear and led to higher prices than expected.
Technician was impeccable
“First, the technician was excellent. Very knowledgeable and shared knowledge so I could take on the minor upkeep myself. Technician was impeccable in keeping the site clean and devoid of spills. Overall very good to work with.”
– Mr. Douglas Forst, Google Review
A whole other level
“Power West takes service in the industrial power generation business to a whole other level.”
– Mr. John Cooper, Google Review
3. Kato Electrical
Address: 1179 Grant St, Vancouver
Contact Details: +1 604 330 5854, [email protected]
Operating Hours: Monday – Friday: 8:00 AM to 4:00 PM, Closed on Saturday and Sunday
Kato Electrical was a common name brought up to us when we asked locals about their preferred electricians for generator repairs, and for good reason.
We were impressed by the wide variety of their services, covering residential and commercial uses. They offered generator repairs and installation for various types, whether portable or full commercial use ones.
Upon reaching out to ask more about their services, we also appreciated their prompt response. They provided us with more information about the supported generator types and their repair processes.
That being said, we noted that they had a limited selection up for installation, focusing mostly on Generac-branded generators. This can be inconvenient if you’re looking for a replacement generator.
On the other hand, customers we spoke to praised the easy booking process. Aiding these were their transparent quotations, helping customers plan their budget accordingly.
One last word of advice we were left with was to follow up regularly on the schedule. Some have experienced previously scheduled appointments and repair dates being delayed on short notice.
It was so easy dealing with Kato Electrical
“It was so easy dealing with Kato Electrical. From emailing the main office to setting up the visit and getting everything done. Andrew was our electrician. We had him booked for a quote in the morning and he checked in early.”
– Ms. Tracy D Smith, Google Review
Flawless service from the team at Kato
“Flawless service from the team at Kato. My electrician was Mohammad and he was amazing. He did a thorough job, fixing multiple issues and discussing options for other improvements. I have found my electrician company for the long term!”
– Mr. Alexander Miszkurka, Google Review
4. Moore and Russell HVAC
Address: 575 Seaborne Ave Unit 3105 A, Port Coquitlam
Contact Details: +1 604 243 2833, [email protected]
Operating Hours: Monday – Sunday: Open 24 hours
Mostly known for their heating and air conditioning services, we were surprised to see Moore and Russell HVAC pop up on our search for emergency generator service repairs. Nevertheless, locals pointed us their way for 24/7 support, so off we went.
Their generator services weren’t a slouch, as we came to find out. The company offered the standard installation and repair services, but we especially liked their consultations to determine whether existing generators were up to code.
Customers we spoke to praised these recommendations as well, citing the team’s professionalism and accurate advice.
The team reportedly even gave preventative maintenance tips to help minimize wear and tear on their generators, helping lessen the risk of sudden breakage.
The team also offers regular maintenance plans for customers looking into long-term power solutions. This can help save on the hassle of booking preventative maintenance every so often, as we heard from regulars.
That being said, a few still mentioned having to book multiple appointments for the team to complete the service, including initial assessments and multiple visits just to finish the repair. We’d recommend keeping a clear schedule.
Appreciated the discussion before any work started
“Appreciated the discussion before any work started to review the scope and options and post walk-through with instructions on how to operate the system at the end of the day. They were respectful, especially when working inside the house.”
– Ms. Anne Lee-Fraizer, Google Review
Provided us useful information that helped the smooth installation
“Johnny and Mark did a good assessment of our electricity panel and provided us useful information that helped the smooth installation of the wire as our townhome was built over 50 years ago and running thr wiring in our situation required experience.”
– Mr. Raymond Lu, Google Review
5. TCA Electric
Address: 1625 Columbia St, North Vancouver, BC V7J 1A5
Contact Details: +1 778 229 9480, [email protected]
Operating Hours: Monday – Friday: 8:00 AM to 4:00 PM. Closed on Saturday and Sunday
If you’ve ever had an electrical issue in North Vancouver, you might have heard of TCA Electric. The company rose to popularity among locals for their EV chargers, but we were pleased to find backup power solutions among their offerings as well.
TCA Electric services generators largely for residential uses. When we asked the team, we found out that their maintenance services focused on keeping generators running in extreme weather conditions, from thunderstorms to heavy snowfall.
The team was also forthcoming about explaining their pricing and timelines, a factor that customers we chatted with also praised. This transparency reportedly helped some free up their schedules and plan a budget ahead of time.
That being said, this did mean that their quotations and schedules can be strict, with little wiggle room for rescheduling and payment. This can be inconvenient for customers who face emergencies.
Fortunately, we did note the reasonable prices for their services. This makes them handy for both quick repairs and as a long-term maintenance partner.
Lastly, customers left us with a word of advice to keep your whole day open when booking a repair. Their service and repair times could reportedly take longer than those of other repair centers.
Responsive and professional
“We had a great experience with TCA Electric! The owner Sean and the project manager Brad were responsive and professional. Karen, the electrician who replaced our track lighting with pot lights, did an amazing job.”
– Ms. Susan Chubb, Google Review
Their customer service is outstanding
“TCA installed a whole house surge protector for us. They did a great job and their customer service is outstanding. Brad did a great job answering all my questions. He is extremely professional and knowledgeable.”
– Mr. Kenneth L., Google Review
