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Home » Recent posts » The Top 7 Jewelry Repair Shops in Vancouver

The Top 7 Jewelry Repair Shops in Vancouver

Best Jewelry Repair
We extensively test and research all services we review. Here's why you can trust us.

Jewelry has become important symbols in most people’s lives. They represent love, affection, and even history at times.

Unfortunately, some jewelry tends to break down over time. If you have an important piece that needs repairs, don’t fret.

We have assessed the local shops and created a list of the most reliable jewelry repair shops in Vancouver.

How much does jewelry repair cost in Vancouver?

The cost of getting jewelry repaired in Vancouver depends on several factors, including the type and make of jewelry, parts needed, and the shop you chose for repair services.

Since we can’t provide an exact price, we opted to research the estimated cost of repair for specific jewelry pieces. You can find the values below.

JEWELRY PIECEESTIMATED COST
NecklaceStarts at CAD 20
RingStarts at CAD 50
EarringsStarts at CAD 30
BraceletsStarts at CAD 20

The Best Jewelry Repair Shops in Vancouver

We strive to make our assessments as fair as possible, which is why we create specific criteria for each evaluation. For jewelry repair shops in Vancouver, we followed the one below.

Expertise – Repairing jewelry requires knowledge and skilled hands, both of which we considered when evaluating the shops.
Customer Service – How a shop treats its customers is indicative of the work they offer. We kept this in mind during evaluation.
Professionalism – We checked how friendly and helpful the shop personnel are during our assessments.
Communication – We chose shops that are prompt in responding to clients, and offered the necessary information when asked.
Accessibility – A shop that customers can easily access is a reliable shop. For this criterion, we considered operating hours, location, and online platform.

1. LL Private Jewellers

LL Private Jewellers Homepage
SERVICES

Jewelry Design, Jewelry Repair, Jewelry Restoration, Jewelry Appraisal, Jewelry Insurance Claims, Diamond Setting & Gem Setting

Custom Jewelry, Custom Engagement Rings, Custom Diamond Rings, Custom Wedding Bands, Ring Sizing, Old Jewelry Redesign

Goldsmith, Jewelry Polishing & Rhodium Plating, Diamonds, Colored Gemstones, Pearl Jewelry

WEBSITEhttps://llprivatejewellers.com/
ADDRESS736 Granville St unit #814, Vancouver, BC V6Z 1G3, Canada
CONTACT DETAILSPhone: 604 684 6343
OPERATING HOURS

Monday-Friday: 1:00-8:00 PM

CRITERIARATING
Expertise★★★★★(5/5)
Customer Service★★★★★(5/5)
Professionalism★★★★★(5/5)
Communication★★★★★(5/5)
Accessibility★★★★☆(4/5)

LL Private Jewellers is a boutique on Granville St. known for its impressive custom jewelry portfolio.

Since the first time the shop opened its doors to the public, LL Private Jewellers has been committed to offering quality, honesty, and reliability to its customers.

The talented team behind the brand has made waves for their custom jewelry pieces, curated to suit individual clients’ needs. 

All jewelry pieces are custom-made to the highest standard, with attention to detail and a commitment to excellence.

In terms of jewelry repair, LL Private Jewellers is still one of the best options in Vancouver. The shop\’s special equipment allows LL Private Jewellers to work on various jewelry issues.

For instance, it can accommodate clients who have broken rings, necklaces, and bracelets. LL Private Jewellers can also work on various materials, including beads, rhodium plating, and even white gold.

The jewelry repair process at LL Private Jewellers is both efficient and effective. The craftsmanship is of the highest quality, and the team does an excellent job of communicating with customers throughout the entire repair process.

Overall, LL Private Jewellers is an ideal jewelry repair shop for anyone looking for quality jewelry and reliable jewelry repair services in Vancouver. 

With their commitment to excellence and attention to detail, they are sure to meet the needs of every jewelry enthusiast.

Pros

  • Works with an extensive range of jewelry and precious metals
  • Jewelers with over 30 years of experience
  • Closely works with their clients when handling custom jewelry

Cons

  • Closed during weekends
  • Meetings are by appointment only

Customer Reviews

Compassionate, kind and honest

“Monika was compassionate, kind and honest. She was responsive to my emails/texts. I got my ring remade with her and it\’s 10000000x better than the previous ring that I had. She\’s meticulous with every single detail of the ring. She is knowledgeable and she provided education about the different golds vs platinum. She also ensured that the engagement ring was completed in time for my photoshoot. My engagement ring is absolutely beautiful, simple and of high quality.  I highly recommend Monika for any custom made jewelry. I will definitely be going back for wedding bands. You will not regret going with LL Private Jewelers. Thank you so much Monika!!! You are amazing :)” – Angelina H.

Knowledgable with clients on their vision

“Monika is fantastic to work with! I recently had a wedding band custom made to go with my engagement ring from LL Private Jewellers. What impressed me right away was that Monika was asking me the right questions for my custom ring (what band width, what type of diamonds, what metal etc.), she really wanted to work with me on the exact vision that I had for my wedding band, she was also very honest with her advice. As an expert in the field, she is very knowledgeable with clients on their vision for a custom ring. She really heard me out and worked with me. She matched the specs of my engagement ring for my wedding band and the two rings look fantastic together, the wedding band on its own also looks really nice. I am very happy with how my ring turned out. Monika is also super responsive! Never misses an email and very accommodating to my work schedule when it came to appointments. Don\’t go anywhere else for custom jewelry – this is the place!” – Randeep D.

2. Excel Jewellers

Excel Jewellers Homepage
SERVICES

Jewelry Sale

Jewelry Design

Jewelry Repair

Jewelry Appraisal

Jewelry Consignment

WEBSITEhttps://www.exceljewellers.com/
ADDRESSUpper Level 2203 - 10355 - 152nd St Surrey, BC V3R 7C1, Canada
CONTACT DETAILSPhone: 604 588 0085
OPERATING HOURS

Monday-Thursday: 10:00 AM-7:00 PM

Friday & Saturday: 10:00 AM-9:00 PM

Sunday: 11:00 AM-7:00 PM

CRITERIARATING
Expertise★★★★★(5/5)
Customer Service★★★★☆(4/5)
Professionalism★★★★☆(4/5)
Communication★★★★★(5/5)
Accessibility★★★★★(5/5)

Excel Jewellers is a quaint jewelry shop with a reputation for excellence throughout the lower mainland.

Excel Jewellers is primarily a custom jewelry shop in Vancouver, known for its exquisite designs. The jewelers from this store have decades of experience handling jewelry, and their expertise shines through in the quality of their work.

Whether you\’re looking for something special or are just browsing, Excel Jewellers has a wide selection of jewelry styles, from antique to modern.

Now, when it comes to repairing jewelry, Excel Jewellers is considered one of the best. See, their team doesn\’t only actively create pieces; they also work on jewelry repairs.

In fact, Excel Jewellers has a Master Goldsmith who is trained in the European tradition of craftsmanship and design. Their background ensures that no piece leaves the shop until it is completely fixed.

Another reason we recommend Excel Jewellers is their dedication to safety and security. 

The team knows the importance of the jewelry they work with, so they take the necessary precautions to keep jewelry and their customers safe.

Lastly, they offer complimentary jewelry cleaning and inspection services, which gives customers a better sense of the jewelry they are purchasing or repairing.

If you\’re looking for jewelry repair in Vancouver, look no further than Excel Jewellers. They have quality craftsmanship, unbeatable safety protocols, and extensive jewelry knowledge, making them one of the best jewelry repair shops in town.

Pros

  • Professionals with over 20 years of experience in jewelry repair and restoration
  • Lifetime protection against loss
  • Free 30 day return

Cons

  • Free shipping only for orders over $350
  • May have problems with warranty processing

Customer Reviews

Result was stunning

“I took my Grandmothers 70 year old wedding ring to Excel Jewellers and asked them to resize, clean and ensure all the clasps were strong. The result was stunning.

The brilliance and luster of the restored ring is amazing.

My bride to be is ecstatic.” – Randy C.

Has always helped us to the best of her ability

“Amazing service from Fariha! She assisted us both times we have came to excel. She has always helped us to the best of her ability and it shows! Whenever my husband and I return we will make sure to go back to her.” – Ashley Z.

3. Rodan Jewellers

Rodan Jewellers Homepage
SERVICES

Custom Jewelry Design

Jewelry & Watch Repair

Custom Movie Props

Jewelry Appraisal

Jewelry Engraving

Gold & Diamond Buying

Insurance Claims

WEBSITEhttps://www.rodanjewellers.ca/
ADDRESS4376 Main Street, Vancouver, British Columbia V5V 3P9, Canada
CONTACT DETAILSPhone: 604 298 1880
OPERATING HOURS

Monday-Thursday: 10:30 AM-5:30 PM

Friday & Saturday: 10:30 AM-6:00 PM

Sunday: 12:00 PM-5 PM

CRITERIARATING
Expertise★★★★☆(4/5)
Customer Service★★★★☆(4/5)
Professionalism★★★★★(5/5)
Communication★★★★★(5/5)
Accessibility★★★★★(5/5)

Located on Main Street, Rodan Jewellers is one of the more accessible shops in Vancouver. It\’s a family business that has served the community since 1976, providing jewelry repair, appraisals, and custom jewelry design services.

The shop itself is quaint and inviting, with jewelry displays in glass cases that are lit up to showcase the pieces. Every piece featured in the store is distinct, created by skilled jewelers, and handled with care.

The staff on-site are friendly and knowledgeable, providing customers with honest advice about repairs, restorations, appraisals, and jewelry creation.

On the topic of jewelry repair, Rodan Jewellers stood out because of their full workshop dedicated to repairs and restorations. It’s known for its traditional goldsmith methods, but the staff also uses technologically-advanced laser welding for specialty repairs.

If you need some diamonds set, Rodan Jewellers is also an excellent choice. No matter the size of the diamonds, the specialists at Rodan Jewellers can work with them.

Overall, Rodan Jewellers is a reliable jewelry and repair shop that provides quality jewelry services. Their customer service is excellent, and the shop has been around for decades, having earned its reputation as the go-to jewelry store in Vancouver.

Pros

  • Full in-store jewelery workshop
  • GIA Trained master goldsmiths
  • Free estimate and cleaning service

Cons

  • Mostly works with rings and watches
  • Some complaints about repair quality

Customer Reviews

Goes above and beyond

“I had an amazing experience at Rodan Jewellers Vancouver. I recently inherited my Grandmother\’s Wedding rings, but they needed to be resized and restored before I was comfortable wearing them. Rob spent time with me going over all my options and what the estimated costs would be. He made the most wonderful suggestion to fuse the two rings together to make them stronger (as opposed to building new bands) which ended up being a modest cost-saver as well. I\’m so glad we were able to restore them without altering their design. They look brand new again! Not to mention the fact that they were able to complete the restoration in under a week, right before Christmas! Rodan Jewellers really goes above and beyond for their clients. Thank you again so much! 💖” – Sarah F.

Look no further for a jeweller

“Mitch made my engagement ring from a family heirloom. He is the best! look no further for a jeweller. He worked with me to discover what I wanted, and my partner so the final product was still a surprise. Not only was it gorgeous and exactly my style, Mitch even incorporated the activities I love and do with my partner into the ring. There is a tiny BICYCLE on my ring. Like how is that even possible? This store is amazing. Lastly they are having a sale this week. Check them out 🤩” – Samantha S.

4. Ragnar Jewellers

Ragnar Jewellers Homepage
SERVICES

Jewelry Sale

Jewelry Repair

WEBSITEhttps://www.ragnar.ca/
ADDRESS8038 Granville Street - Vancouver, V6P 4Z4, Canada
CONTACT DETAILSPhone: 604 261 0412
OPERATING HOURS

Monday-Saturday: 10:00 AM-5:00 PM

CRITERIARATING
Expertise★★★★★(5/5)
Customer Service★★★★☆(4/5)
Professionalism★★★★★(5/5)
Communication★★★★★(5/5)
Accessibility★★★★☆(4/5)

We recommend Ragnar Jewellers to anyone who needs jewelry repairs in Vancouver. Their small team consists of experts that can assist with anything related to jewelry.

Ragnar Jewellers has a GIA-certified gemologist, a senior jewelry designer, and several diamond specialists. Their backgrounds and years of jewelry repair experience make them the ideal place to bring jewelry for repairs.

We tested Ragnar Jewellers\’ jewelry repair services ourselves and can attest to their quality of service. From simple jewelry cleaning and polishing to intricate jewelry restoration, they can deliver results that meet our high standards.

If you bring your jewelry to Ragnar Jewellers, you can expect the piece to come back in showroom quality.

In addition, the team at Ragnar Jewellers makes it a point to consult with each client, regardless of the purpose of their visit.

Those who require repairs will meet with the in-house jewelers to discuss the repair service details, while those looking to purchase jewelry will receive expert advice.

We also like that Ragnar Jewellers offers an excellent jewelry selection. Their jewelry pieces are made of high-quality materials and range from classic designs to contemporary styles.

All in all, Ragnar Jewellers is an excellent option for jewelry repair services in Vancouver. From the knowledgeable staff to the quality jewelry repair services they offer, this jewelry shop is worth considering when you need repair services in the future.

Pros

  • Over 50 years of experience
  • Fully-equipped jewelry workshop
  • Works with gemstones of all kinds

Cons

  • Closed on Sundays
  • A few customer complaints about poor customer service

Customer Reviews

Treated with the utmost respect and professionalism

“We have had an amazing experience at Ragnar\’s. Bill first helped us with bringing back to life a 1959 vintage family heirloom engagement ring which was in disrepair. It is my Grandma Ruth\’s ring, originally created at Chester Pegg Jeweller\’s in London, ON. As well, Bill helped us create a custom wedding band that perfectly matches down to the finest details such as colour/quality/size of the diamonds, the small triangle cutouts, width/style of the band, and the arrow notch on each side. The result is two rings that look like they were always meant to be together, despite being created 60+ years apart! We were treated with the utmost respect and professionalism from all staff. We deeply appreciated never feeling like we were being \”up-sold\”, or having our naïveté taken advantage of, which we had experienced previously at a different jeweller. Thank you, Ragnar\’s!” – Emma A.

Skilled at design, has excellent customer service skills

“I have used Ragnar Jewellers for two custom rings now in the last few years. Both rings were designed to perfection and high quality. This time we worked with Juliana who is very skilled at design, has excellent customer service skills and delivered exactly what I had hoped. Thank you Juliana! We will be back.” – Rup B.

5. Condesa Jewelry Expertise

Condesa Jewelry Expertise's Homepage
SERVICES

Custom Jewelry Design

Vintage Restoration

Jewelry Repair

Special Items

WEBSITEhttps://www.condesajewelryexpertise.com/
ADDRESS3622 Main St, Vancouver, BC V5V 3N5, Canada
CONTACT DETAILSPhone: 604 874 1879
OPERATING HOURS

Monday-Saturday: 10:00 AM-6:00 PM

CRITERIARATING
Expertise★★★★☆(4/5)
Customer Service★★★★☆(4/5)
Professionalism★★★★★(5/5)
Communication★★★★★(5/5)
Accessibility★★★★☆(4/5)

Condesa Jewelry Expertise is a jewelry shop headed by the renowned jewelry designer and GIA-certified gemologist David Ciralsky.

David Ciralsky has over thirty years of experience in the field, and his jewelry shop has become a well-known jewelry repair hub in Vancouver. 

At Condesa Jewelry Expertise, you can find exquisite custom-made jewelry, each crafted with care and attention to detail.

Of course, what really caught our attention was Condesa Jewelry Expertise\’s jewelry repair services.

The shop offers one of the most extensive jewelry repair services in Vancouver, covering various jewelry pieces and addressing common and complex issues.

For instance, they can repair earrings, necklaces, earrings, and bracelets. In terms of complexity, Condesa Jewelry Expertise can accommodate chain and clasp repair, mounting and setting, welding, and even restringing.

All of these services are performed by highly experienced jewelers and are backed by a guarantee: jewelry pieces that have been repaired to the customer’s satisfaction.

Another factor that wowed us is Condesa Jewelry Expertise\’s customer service!

The jewelry shop is staffed by knowledgeable professionals who can answer all of your questions and provide helpful advice to ensure that you make the right jewelry repair choices.

All in all, Condesa Jewelry Expertise has proven itself as one of the best jewelry repair shops in Vancouver. Their extensive services, excellent craftsmanship, and friendly customer service make the jewelry shop a great choice for jewelry repair in Vancouver.

Pros

  • Exquisite and unique personal jewelry designs
  • Fully-equipped to serve top level clientele
  • Over 30 years of experience

Cons

  • Closed on Sundays
  • A few issues with repair integrity

Customer Reviews

Made the process fun from beginning to end

“I worked with David to custom design a ring for myself and I am so in love with the final product – I can\’t stop staring at it. David was helpful and made the process fun from beginning to end – He gave me lots of options and asked great questions to ensure my vision was fully fleshed out. He was great at tweaking the design with me to make sure everything was perfect. The final product is more beautiful than I\’d hoped for. Would highly recommend.” – Maaike H.

Kind and knowledgeable

“I am so happy I went to Condesa for my engagement ring resizing! Firstly, Mia was so kind and knowledgeable. David was quick to quote me, very reasonable price. And then they had it done within the day! Great team, highly recommend!!!” – Marlo N.

6. Juvelisto Design

SERVICEShttps://juvelisto.com/pages/services
WEBSITEhttps://juvelisto.com/
ADDRESS3500 Moncton St # 120, Richmond, BC, Canada, British Columbia
CONTACT DETAILS'+1 604-241-7376 / [email protected]
OPERATING HOURS

Tuesday-Saturday: 11:00AM -6:00 PM

Sunday: 11:00AM -5:00PM

CRITERIARATING
Expertise★★★★★(5/5)
Customer Service★★★★☆(4/5)
Professionalism★★★★★(5/5)
Communication★★★★★(5/5)
Accessibility★★★★☆(4/5)

Juvelisto Design is a shop that provides clients with a wide array of jewelry selections, customization, and creative services to help clients in procuring the best piece that best resonates with their style, purpose, and preference.

Both stylish and authentic, we like that their pieces are each uniquely done and crafted by hand to ensure that each particular design and part is both durable and showcased in the most efficient and beautiful manner possible.

Past clients have commended their team to be able to capture their envisioned idea within each piece of jewelry that they have produced and crafted wherein brought not only product satisfaction but also a somewhat therapeutic and pleasant overall experience as well.

Note though that even if they do have a product warranty in place for the various services they offer, these only last for a year within the purchase of the said product and do not extend to this.

Nonetheless, with their accommodating and professional team of craftsmen and goldsmiths at the helm, quality and diverse gemstones and materials used, and highly customizable services, we highly recommend that interested clients check them out.

Pros

  • Has access to a wide variation of gemstones
  • Professional team of jewelers
  • Customizable pieces available

Cons

  • Closed on Mondays

Customer Reviews

Here are some reviews from their clients:

“I took my engagement ring here to get resized. I went to another jeweler in Richmond and they said they couldn\’t because it was too complicated as the band is too narrow. Juvelisto didn\’t even hesitate and did a wonderful job! Very quick and efficient too, I had my ring back the next day! Great work, speedy, and very friendly! I highly recommend this place.”

“This beautiful jewellery studio is amazing! First because of Sasha the owner and all the fantastic staff. They have a great selection of fine jewellery and I love that they love color gemstones”

7. On Time Service Corp.

SERVICESServices
WEBSITEhttps://www.ontimeservice.com/
ADDRESSHead Office – Workshop Suite 252 – 5489 Byrne Road, Burnaby, BC V5J 3J1
CONTACT DETAILS604688-5317

[email protected]

OPERATING HOURSWorkshop – Retail Operating Hours

Mon – Thu: 7:30 a.m. – 3:00 p.m.

Fri: 7:30 a.m. – 12:00 p.m.

Closed Sat, Sun & all Statutory Holidays

CRITERIARATING
Expertise★★★★★(5/5)
Customer Service★★★★☆(4/5)
Professionalism★★★★★(5/5)
Communication★★★★★(5/5)
Accessibility★★★★☆(4/5)

Our experience with On Time Service Corp exceeded our expectations from start to finish. Upon entering the shop, we were greeted by knowledgeable staff who promptly assessed our watch repair needs. Transitioning to the repair process, we were impressed by the craftsmanship and attention to detail exhibited in restoring our timepiece to its former glory.

Furthermore, the efficiency of On Time Service Corp is remarkable, with quick turnaround times that minimize inconvenience for customers. Whether a simple battery replacement or a complex mechanical repair, the team works swiftly and effectively to ensure timely service. Transitioning to affordability, we found their pricing to be fair and transparent, with no hidden fees or surprises.

In terms of facilities, On Time Service Corp boasts a modern workshop equipped with specialized tools and equipment for watch repairs. The clean and organized space reflects the company’s commitment to professionalism and quality. Transitioning to the overall experience, we can confidently say that On Time Service Corp sets the standard for excellence in watch repair services, delivering exceptional results with efficiency and affordability.

Pros

  • Responsive staff
  • Affordable pricing

Cons

  • No promos at the present

We hope that our list has helped you find the jewelry repair shop in Vancouver that best suits your needs and budget. 

If you want to buy new jewelry for your loved one, check out our list of best jewelry stores in Vancouver. Happy shopping!

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