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Top 6 Private Investigators in Vancouver

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Private investigators are a big help if you’re looking for someone or need to gather information discreetly. They have extensive experience conducting covert investigations, and contrary to popular belief, they’re actually not that hard to find.

In fact, we’ve scoured the city and compiled a list of reputable private investigators who specialize in various types of cases.

Top Private Investigators in Vancouver

Needing a private investigator is often the result of a complex and sensitive situation that requires professional expertise. 

That’s why deciding on the right private investigator is crucial, and we’ve assessed the following firms based on the criteria below:

Reputation: We selected private investigators with more than five years of experience, as well-established firms tend to have a proven track record of successful cases and satisfied clients.
Range of Services: We included firms that have a wide range of services, including surveillance, background checks, asset searches, and locating missing persons.
Availability
Client Capacity: In this criterion, we evaluate each firm to see if they can handle multiple clients simultaneously and have flexible schedules to accommodate urgent cases.
Business Hours: We included private investigators that operate during standard business hours as well as those that offer extended hours or 24/7 availability to cater to clients’ needs.
Customer Service
Understanding Client Needs: We made sure to select private investigators that have received numerous testimonials from clients praising their ability to understand and meet their specific needs.
Responsiveness: In this criterion, we observe the responsiveness of private investigators to client inquiries and requests.

1. Shadow Investigations

Shadow Investigations
CRITERIARATING
Reputation★★★★☆ 4/5
Range of Services★★★★★ 5/5
Availability★★★★★ 5/5
Client Capacity★★★★★ 5/5
Business Hours★★★★★ 5/5
Customer Service★★★★☆ 4/5
Understanding Client Needs★★★★★ 5/5
Responsiveness★★★★☆ 4/5

Shadow Investigations has established itself as a prominent private investigation firm based in Vancouver, serving individuals, businesses, and law firms. With a comprehensive range of services spanning infidelity investigations, child custody cases, background checks, and corporate solutions, the company prides itself on its elite team of investigators and commitment to delivering results with discretion and professionalism. 

We like that the firm provides a wide array of services, addressing personal matters such as infidelity and child custody, as well as corporate challenges including due diligence, employee screenings, and insurance fraud investigations. This diversity allows clients to address various concerns under one roof.

Furthermore, one of the standout features is the commitment to customized investigative solutions. Shadow Investigations claims to tailor their approach to each client’s unique needs, ensuring that the insights provided are relevant and actionable.

While Shadow Investigations emphasizes its expertise in Vancouver and the surrounding areas, the geographical scope might be a limitation for clients located outside this region who require investigative services.

Overall, Shadow Investigations appears to be a reputable and experienced firm offering a wide range of services to address personal and corporate investigative needs. The pros, including extensive experience, diverse services, and ethical conduct, outweigh the potential cons.

Pros

  • Tailored Strategies Employed
  • Comprehensive Corporate Solutions Offered
  • Extensive Experience in the Field 

Cons

  • Limited Geographical Focus

Client Reviews

Here are some reviews from their clients:

“This company is top notch. Professional experience and provided everything we needed. Could not be happier . Will recommend them to anyone who requires this kind of service. Thank you from our family.”

“I just had a great experience talking to an investigator from this company! Even though I ended up not using their services, he was very honest and straightforward about what they could and couldn’t do for me on the free consultation without trying to just push for a sale.”

2. New Data Investigations

WEBSITEhttps://www.newdatarisksolutions.com/
ADDRESS15531 24 Ave Unit 31 Surrey, BC, V4A 2J4 Canada
SOCIAL MEDIA FACEBOOK

TWITTER

CONTACT DETAILS'+1 604-260-1100
OPERATING HOURSMonday to Friday: 8am to 8pm

Saturday to Sunday: 10am to 8pm

CRITERIARATING
Reputation★★★★☆ 4/5
Range of Services★★★★★ 5/5
Availability★★★★☆ 4/5
Client Capacity★★★★★ 5/5
Business Hours★★★★☆ 4/5
Customer Service★★★★★ 5/5
Understanding Client Needs★★★★★ 5/5
Responsiveness★★★★★ 5/5

New Data Investigations is a private investigation firm in Vancouver. They have over 23 years of experience, and they service the lower mainland and all major cities in British Columbia.

Their game plan is all about bringing ‘New Data’ to their clients, and we were impressed at their wide range of services. They can handle it all – from investigative work to surveillance and risk assessment.

They utilize modern technology with the use of high-definition camera equipment and covert video monitoring systems for surveillance, which we liked.

We were also impressed with their background check game, as they have a seriously comprehensive approach and can provide legal, conclusive, and documented information about corporations and individuals.

New Data Investigations can also help with complex cases such as missing persons and locates, domestic and family matters, intellectual property, and labor relations.

Also, the fact that most of their investigators specialize in one or two services caught our attention, as we think it shows their expertise and dedication to their specific areas.

Private investigators at New Data Investigations also have experience testifying in court, so they can provide reliable and credible evidence when needed.

Pros

  • Wide range of investigative services
  • Utilizes modern surveillance technology 
  • Can help with legal cases

Cons

  • Frequently booked

Client Reviews

Accurate, efficient, and on-budget

“Accurate, efficient, and on budget. Highly recommend and will be using their services for any future needs.”

-Rocky K.

Provides excellent consultations and recommendations

“This was the first time we required services of this nature and were not sure of exactly what to expect. New Data Risk Solutions & Investigations provided excellent consultation and recommended how best to proceed with our case.”

-Eileen G.

3. The Smith Investigation Agency Inc.

WEBSITEhttps://smithinvestigationagency.com/
ADDRESS777 Hornby St #600, Vancouver, BC V6Z 1S4, Canada
SOCIAL MEDIA FACEBOOK

TWITTER

CONTACT DETAILS'+1 778-897-1250
OPERATING HOURSMonday to Sunday: Open 24 hours
CRITERIARATING
Reputation★★★★☆ 4/5
Range of Services★★★★★ 5/5
Availability★★★★★ 5/5
Client Capacity★★★★★ 5/5
Business Hours★★★★★ 5/5
Customer Service★★★★★ 5/5
Understanding Client Needs★★★★★ 5/5
Responsiveness★★★★★ 5/5

The Smith Investigation Agency is a private investigation agency in Vancouver, and they’re actually the biggest female-owned investigation company in all of Canada.

First and foremost, the agency provides services for corporate, legal, and insurance investigations, as well as private investigation solutions for individuals.

What makes them stand out is their impressive social media monitoring services. They can provide you with a complete report on the online activities of individuals or organizations.

The Smith Investigation Agency also takes confidentiality and discretion seriously. They’ve got a strict policy in place to ensure that your case remains completely confidential.

We were also relieved to know that they operate within the bounds of the law. They handle cases in compliance with the Personal Information Protection and Electronic Documents Act (PIPEDA), the Privacy Law Act, and the Evidence Law Act.

It’s also worth noting that they’ve received numerous awards over the years, including the CBRB Best Businesses In Canada in 2022 and 2023 and the Consumer Choice Award for seven years in a row.

All in all, we highly recommend The Smith Investigation Agency. They’ve got services for businesses and individuals, and they’ve adapted to this ever-changing digital landscape by offering social media monitoring services for their clients.

Pros

  • Has social media monitoring services
  • Strict confidentiality policy
  • Received numerous awards

Cons

  • Relatively higher rates

Client Reviews

Honest and respectful

“Whitney Smith investigations truly reflects honesty, respect, trustworthiness and pride in there work.  Her reliability is stellar. You will not be disappointed in hiring her or her team.”

-Pam R.

Handles cases with care and respect

“Smith Investigations are awesome. They handled my case with care and respect. I am very grateful for all they’ve done for me. Thank you!!.”

-Ray B.

4. BCSI Investigations

 
 
 
 
 
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A post shared by BCSI Investigations Inc. (@bcsi.investigations)

WEBSITEhttps://www.picanada.ca/
ADDRESS2420 Marine Dr, West Vancouver, BC V7V 1L1, Canada
SOCIAL MEDIA FACEBOOK

TWITTER

INSTAGRAM

CONTACT DETAILS'+1 604-922-6572
OPERATING HOURSMonday to Friday: 8am to 5pm
CRITERIARATING
Reputation★★★★★ 5/5
Range of Services★★★★☆ 4/5
Availability★★★★☆ 4/5
Client Capacity★★★★☆ 4/5
Business Hours★★★★★ 5/5
Customer Service★★★★★ 5/5
Understanding Client Needs★★★★★ 5/5
Responsiveness★★★★★ 5/5

This private investigation firm, founded in 2000, boasts experienced investigators. With over 30 years of investigative experience under their belts, these pros have tackled cases not just in Canada but also in the USA and overseas.

BCSI Investigations’ track record speaks volumes about their expertise, as they have a 90% success rate in solving cases. 

They’ve got experience in a wide range of crimes, such as cybercrimes, due diligence, assaults, murders, fraud, and missing persons, among others.

Apart from the usual investigative services such as background checks and surveillance, they also have expertise in undercover operations that can be tailored to suit the exact needs of their clients.

They also have computer forensics services, which we believe can be handy for clients that are dealing with cybercrime cases or need assistance retrieving digital evidence.

Another fantastic thing we discovered about them is that they have skilled translators on their team. This comes in handy for cases involving language barriers or international investigations.
Overall, we think BCSI Investigations is a solid choice if you’re looking for one of the top private investigators in Vancouver. They have a 90% success rate and customizable investigation packages to fit the specific needs of each client.

Pros

  • Has handled local and international cases
  • Customizable investigation packages
  • In-house translators available

Cons

  • Limited scope of investigation services

Client Reviews

Compassionate staff

“Provided excellent service with integrity. You can tell that the people are compassionate and enthusiastic to help. They were professional and handled our case with care.”

-Danny M.

Very professional

“Very professional and give their very best to the case. They find the best ways to support you. They are very caring of their clients and are very warm-hearted.”

-Polly L.

5. Privin

WEBSITEhttps://privin.net/
SOCIAL MEDIA FACEBOOK

TWITTER

CONTACT DETAILS855-577-4846
OPERATING HOURSMonday to Friday: 8am to 5pm
CRITERIARATING
Reputation★★★★★ 5/5
Range of Services★★★★☆ 4/5
Availability★★★★☆ 4/5
Client Capacity★★★★☆ 4/5
Business Hours★★★★★ 5/5
Customer Service★★★★★ 5/5
Understanding Client Needs★★★★★ 5/5
Responsiveness★★★★★ 5/5

Privin was established in 2020, and they have a team of private investigators with backgrounds in government, law enforcement, and military intelligence related fields.

From what we’ve seen, the company is more focused on domestic, corporate, and insurance investigations, so if you’re looking for assistance in those areas, Privin would be a great choice.

They’re not just limited to traditional investigations; their cyber-investigation services are seriously impressive. They’ve got a whole range of solutions, including digital forensics, bug sweeping, and social media investigations.

Privin really stands out with their in-house forensic science experts. Having these specialists on their team is outstanding because it means they can tackle cases that demand specialized knowledge and analysis.

Another great feature we noticed is their dedicated quality control assurance team. Having this team on board is a real plus because it ensures that you receive reports that are not only accurate and comprehensive but also easy to understand. 

Additionally, many of the clients we’ve interviewed have shared how responsive and helpful they are in providing updates and answering any questions or concerns throughout the investigation process.

Overall, we’re happy with what we’ve seen as far as investigation services go. We believe Privin is better suited for individuals and businesses that need assistance with complex and high-stakes investigations.

Pros

  • Ideal for complex and high-stakes investigations
  • Has in-house forensic science experts

Cons

  • Limited individual investigative services

Client Reviews

Responsive and excellent service

Privin’s investigators were able to get on a surveillance within a day and did a great job. The video was fantastic and his responsiveness was superb. The report at the end just tie the bow around the package…” 

– J.M.

Helpful and personable

“I had what I thought was a fairly quick matter to have looked at and the Privin Network was very helpful and personable. I highly recommend Privin Network.”

-B.M.

6. Axiom Investigations Ltd.

 
 
 
 
 
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A post shared by AXIOM INVESTIGATIONS (@axiominvestigations)

WEBSITEhttps://www.axiominvestigations.com/
ADDRESSAbbotsford, BC V2T 7A2, Canada, Vancouver, British Columbia
SOCIAL MEDIA

TWITTER

INSTAGRAM

CONTACT DETAILS'+1 604-217-1084
OPERATING HOURSMonday to Thursday: 9am to 8pm

Friday: 9am to 7pm

Saturday: 9am to 8pm

Sunday: 10am to 6pm

CRITERIARATING
Reputation★★★★★ 5/5
Range of Services★★★★☆ 4/5
Availability★★★★☆ 4/5
Client Capacity★★★★☆ 4/5
Business Hours★★★★★ 5/5
Customer Service★★★★★ 5/5
Understanding Client Needs★★★★★ 5/5
Responsiveness★★★★★ 5/5

Axiom Investigations is a fully licensed and insured private investigation firm, and they serve all areas of Metro Vancouver, Abbotsford, the Fraser Valley, and the Sea To Sky Corridor.

Leading the pack at Axiom Investigations is none other than Suzanne Edmundson, their President. She has over 18 years of experience as a private investigator and a solid background in criminology, sociology, and criminal justice and court systems.

Which is why it makes sense that Axiom Investigations specializes in criminal investigations and has a deep understanding of the legal processes involved.

But don’t fret; they’ve also got a handful of surveillance services as well, such as GPS tracking, countersurveillance, and undercover and covert operations.

Axiom Investigations has a unique speciality that really makes them stand out – they’re experts in dealing with romance scams. In fact, Suzanne has been featured in Chatelaine and on the Canadian Broadcasting Corporation.

We’ve also talked with their previous clients, and most of them note how helpful and compassionate their private investigators are, willing to go the extra mile to ensure their clients’ needs are met. 

All in all, we believe that Axiom Investigations is one of the top private investigators in Vancouver, backed up by their extensive experience and recognition in the field.

Pros

  • Specializes in criminal investigations and romance scams
  • Has been featured in various media articles

Cons

  • Limited service area coverage

Client Reviews

Willing to go the extra mile

“Absolutely worth the investment. Very professional, very experienced, and willing to go the extra mile in order to secure the info I was after…”

-Yaser C.

Helpful and compassionate

“I am and was very happy with Suzanne and her company’s professionalism, attentiveness, her attention to detail, her discreetness, her helpfulness and compassion..”

-Karen

FAQs about Private Investigators in Vancouver


Well, that’s about it. Good private investigators can be hard to find, but we hope this article has helped you decide who to hire for your investigative needs.

Just in case you need ’em, here are a few related articles that may come in handy if you need law assistance:

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